Upon signing of your lease and paying in full your bond and two weeks rent, you will be provided with the keys to your property on the day you move in from our office. A duplicate key to all properties is retained by Metrocity Realty to allow access for routine inspections, and in case of emergency. Under special circumstances, these keys may be borrowed during office hours, however must be returned on the same day. Identification will be required and no after hours service is available out-of-office hours or on public holidays. It is advisable that you make private arrangements regarding the location of your spare key should you inadvertently lock yourself out.