Tenant Information

Need Maintenance? Help is on hand 24/7.

Alex is our friendly chatbot who will provide you instant support with requests like:

·       “How much is my rent and when is it due”
·       “My hot water system is not working”
·       “I need to add someone to my tenancy”
·       “The dishwasher won’t switch on”

Or anything else that you need help with!

Available 24/7, free to use and no account needed!

·       Click on the following link Try Alex Now

·       Send an SMS with “Metrocity” to 0488 883 644

Renting a property should be a hassle free part of your life. To help, we’ve compiled a list of important documents that will help you understand and manage your renting more easily and efficiently.